We reserve the right to suspend or terminate your access to and use of any programmes at any time if you breach any of the provisions of these user terms.
These terms will be governed by the laws of New Zealand and the parties submit to the exclusive jurisdiction of the courts of New Zealand. The materials on this site are also protected by copyright and trademark laws.
These terms are in addition to any other agreements you have with us, or any other services we provide you.
Except where expressly noted, the contents of our website and programmes, including software, programme content, graphics, icons, text, screen images and overall appearance, are our exclusive property, or that of our affiliates.
When you register for a programme or download any material, you receive a licence to use them, not a title over them. You therefore must not copy, reproduce, translate, adapt, vary or modify them in any way without our express written consent.
Registered users have access to information and programmes that casual site visitors do not. If you are a registered user, you must not distribute our products to others or share your access rights or password with a third party.
Our programmes and materials must be used in line with the directions we provide and solely to improve writing skills. We do not guarantee your results after using our programmes.
We do our best to ensure the information, materials and functions on our website and programmes are as current, complete and accurate as possible. However, we cannot guarantee and do not warrant this. You acknowledge that the programmes cannot be guaranteed to be error free and that if there are any errors, this will not constitute a breach of the licence. We will do our best to correct any errors as soon as we are alerted to them.
We will not be liable for any loss, injury or damages whatsoever whether in an action in contract, negligence or other tort, which may result from the use of our website or programmes or the materials and information they contain. This also includes any failure of performance, error or omission, interruption, delay in operation or transmission or other defect related to our website or programmes.
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. However, in exceptional circumstances, you may obtain a full refund if you notify us in writing of cancellation of a course within 48 hours of payment and if less than 10 per cent of the programme has been completed.
Our phone and email addresses are supplied on this website so you can contact us about our training programmes. They must not be used to send marketing material, spam or other unrelated material.
When providing information or comments in fora on our website, you must ensure that they are not:
- obscene, defamatory, malicious, harmful, illegal, threatening or abusive or simply unkind
- in breach of any party’s privacy
- in breach of any confidentiality or commercial sensitivities of your own organisation, or any other organisation
- inclusive of unsolicited commercial or marketing material
- out of step with the ethos of this site, which is to provide an open, inviting learning environment for those wanting to improve their workplace writing.
We reserve the right to moderate the site and remove any material or comment we believe breaches these terms.
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We may amend or change our services or these user terms from time to time at our sole discretion. We will post updated terms and conditions on our website, so please read them before you use any of our products and services.
You agree to be bound by any modifications, changes or revisions we make to these terms. You agree that you are responsible for reviewing these user terms regularly and your continued use of our website and programmes constitutes your acceptance of any modifications, changes or revisions of them.