Legal and privacy

We take your privacy very seriously. This privacy policy explains how and why we collect information and what we do with it.

How we collect information and what we do with it

We collect information if you supply it to us, for example, by filling in an online form, signing up for our blog, buying an online course, providing us with documents for our feedback, emailing or phoning us, or giving us your business card.

We only collect information about you from a third party or from publically available sources if you have agreed to it, or can reasonably expect us to do so.

The purpose of collecting your personal information is to help us provide better training to you. We will not pass your personal information on to anyone else without your consent unless we are required to do so by New Zealand law.

Collecting information as you browse

If you browse on the website, we don’t collect personal information. However, we do use cookies to ensure the site runs efficiently, and to log the following information for statistical purposes:

  • your server address
  • your top level domain name (e.g. .com; .govt; .nz)
  • the date and time of the visit to the site
  • the pages accessed and documents downloaded
  • the previous site visited
  • the type of browser used.

This information does not personally identify you. However, it helps us understand more about our site visitors. It shows what they are interested in, how they use various areas of the site and how many visit particular web pages.

Keeping your information secure

We store your information on computer servers and in printed records. We protect it by reasonable security measures against loss, theft, or unauthorised access or use. However, no information transmitted on the internet can be guaranteed to be secure, and so you do so at your own risk.

If you buy online programmes from us, your financial details are protected by PayPal’s security systems, which include data encryption, and use of address verification and card security codes to help prevent identity theft. PayPal does not share your financial details with us. If you have any questions regarding our security policy, please contact us.

Keeping your information up to date

We try to keep your information up to date. If you wish to correct any information you have provided to us or if you have any questions about this privacy statement, the practices of this site, or your dealings with our website, please email us.